If your site only works with a mouse, a large group of visitors cannot complete basic tasks. Keyboard navigation is one of the first checks an accessibility review runs, and one of the most common failures on small business sites.
Why keyboard access is mandatory
WCAG 2.0 level AA, and therefore Israeli Standard 5568, requires that functionality is operable through a keyboard interface. That covers menus, forms, buttons, carousels, dialogs, and checkout steps.
A five-minute smoke test
- Click in the address bar, then press Tab repeatedly.
- Confirm you can reach the main menu, search, forms, and primary buttons.
- Confirm a clear focus ring moves with you.
- Open a menu or modal and check that Escape closes it and focus returns sensibly.
- Make sure focus is never trapped with no way out.
Common breaks
- Custom buttons built as
<div>without keyboard handlers - Dropdowns that open only on hover
- Carousels with no keyboard controls
- CSS that removes
outlineglobally - Cookie banners and chat widgets that steal focus forever
What to do next
Start with the pages that convert: homepage, contact, booking, and checkout. Fix focus styles and real buttons or links first. Then re-run the keyboard path after theme or plugin updates.
