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Guide

Website accessibility statement, what it must include and how to write it

An accessibility statement is the document that details the site's level of accessibility and the accessibility coordinator's details. It is the most common failure in lawsuits and also the simplest to fix.

06/20/20262 min read

If there is one document every business website must have, it is the accessibility statement. It is the first item examined in accessibility lawsuits, the simplest to produce, and its absence is the clearest sign that a site has not been handled. This guide explains what it must include and how to write it correctly.

What an accessibility statement actually is

An accessibility statement is a dedicated page on the site that describes your accessibility efforts. It informs visitors which level of accessibility the site aims for, what has already been made accessible, and who to contact if they encounter a difficulty. It is a document of transparency and responsibility, not a legal promise.

The required elements

A professional Regulation 35-structured statement usually includes the following elements:

  • Level of accessibility: which standard the site targets, usually WCAG 2.0 level AA and Israeli Standard 5568.
  • What was made accessible: a short description of the adjustments made, such as keyboard navigation, alternative text, and contrast.
  • A reservation: an honest note that certain parts may not be fully accessible, and that the work is ongoing.
  • Accessibility coordinator details: a name and a way to make contact, so a visitor who hits a problem can report it.
  • Date of update: when the statement was last updated.

Where to place the statement

The common place is a link in the site footer, shown on every page. That way every visitor, at any stage of browsing, can reach it. The link should use clear text such as "Accessibility statement."

A statement is not a substitute for fixing

This is a critical point. The statement describes the state of accessibility, but it does not make the site accessible on its own. A site that declares accessibility but is not accessible in practice is exposed just like a site with no statement, and perhaps more, because the statement creates an expectation.

How to start

A quick accessibility check will show you whether a statement is missing on the site and the state of the failures the statement is supposed to cover. From there, producing an accurate statement is a short, cheap step that handles one of the central exposure points.

Frequently asked questions

What must an accessibility statement include?
A Regulation 35-structured statement includes the site's level of accessibility, the standard it targets, what was made accessible, a reservation regarding parts not yet made accessible, and contact or coordinator details where required.
Where do you put the accessibility statement on the site?
It is common to place a link to the accessibility statement in the site footer, so it is reachable from every page. The link should be visible and clear.
Is an accessibility statement enough to comply with the law?
No. The statement is a required element, but it describes the state of accessibility and does not replace the fixes themselves. A site must actually be accessible, not merely declare that it is.

Sources

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